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Membership Web Site
Using a Team to Manage a Membership Web Site
There are many things that must be done regularly to keep a membership site
running. Depending on the size and growth of your site, you may find that
you are unable to handle the volume of work necessary to keep it running
smoothly on your own. This means that your site is thriving and growing, and
it is a very good thing.
You may want to have a plan in place before you become overloaded. In fact,
you could start planning for this at the same time you are planning and
designing your site. If you already have a management plan in place, you
won’t be as likely to become stressed when the work starts to pile up.
Being prepared will also ensure that your site does not experience any bumps
or hiccups. This will keep your subscribers happy and provide for consistent
growth.
A few of the tasks that will need to be handled include updating the
content, answering various questions, as well as responding to customer
support and technical issues.
Creating new content may be one of the most time-consuming tasks, especially
if you are running a content based site. Hiring a ghostwriter to write
articles, special reports and ebooks for your members will likely save you a
lot of time. You may want to interview several ghostwriters, as their skills
can vary widely. You will want to find someone who can effectively write
about the topics your site is centered upon.
As for uploading the content and responding to emails and technical issues,
you may be able to designate these tasks between yourself and a virtual
assistant. Once your site is larger, you may want to outsource these tasks
completely, freeing up your time to market your site and work on new
projects.
Speaking of marketing, establishing an affiliate program is a great way to
market your site. This will increase your marketing reach and help you
increase your subscriber base, but it will increase your workload, too.
You may want to hire an affiliate manager to oversee your affiliate program.
Instead of looking outside of your site for a partner, you might consider
“promoting” from within. Sometimes offering to promote your most successful
affiliate into the role of affiliate manager can be very effective. They are
already highly involved with you site and know how it works and what your
members require. This mean they have a very small learning curve and can be
very helpful right away.
By having a team in place to help you run and manage your membership site,
you will be able to manage all of the demands your membership site throws at
you.
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